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    Terms & Conditions of use

    This page states the terms and conditions under which you may use our Site. The Site is owned and operated by CORE Builders Providers Limited (“CORE Build”). CORE Build is the business name of CORE Builders Providers Limited, a limited company registered in Ireland under company number 705491. Its registered address is Unit B4, Oakfield Industrial Estate, Ninth Lock Road, Clondalkin, Dublin 22, D22 XD28.

    Your use of this Site constitutes acceptance of these terms and conditions. If you do not accept the terms and conditions, then you may not use the Site.

    CORE Build may revise these terms and conditions at any time by updating this posting. Any changes in these terms and conditions will be effective immediately when they are posted on the Site. We reserve the right at our discretion to change modify, and/or remove portions of these terms and conditions at any time. You should visit this page periodically to review the terms and conditions, because they are binding on you.

     

    YOUR USE OF THE SITE

    The contents of the Site such as text, graphics, images, photographs, code and other material ("Material"), are protected by copyright, trade mark and other laws in both Ireland and overseas. You must retain all copyright, trademark and other proprietary notices contained in the original Material on any copy you make of the Material. You may not reproduce, display, publicly perform, distribute, sell or modify the Material or otherwise use the Material in any way for any public or commercial purpose or otherwise in breach of these terms and conditions. In particular, the use of the Material on any other website or in a networked computer environment for any purpose is prohibited. All trademarks, service marks, and trade names are the property of CORE Build or its suppliers.

    CORE Build authorises you to view and download a single copy of the Material (as defined below) on the Site solely for your personal, non-commercial use. The use of the Site and the Material is entirely at your own risk. Changes are periodically made to the Site and may be made at any time.

    The Material may contain inaccuracies or typographical errors. CORE Build makes no representations about the accuracy, reliability, completeness, or timeliness of the Material or about the results to be obtained from using the Site or the Material. In particular, while CORE Build makes every effort to ensure that the colour options available on the Site are representative due to colour restraints on the web, these colours may vary depending on the browser, hardware platform and resolution of your monitor.

    If you violate any of these Terms, your permission to use the Material automatically terminates and you agree to immediately destroy any copies you have made of the Material.

     

    CORE BUILD LIABILITY

    The following provisions set out CORE Build’s entire liability (including any liability for the acts and omissions of its employees, agents or sub-contractors) to you in respect of: (i) any breach of the contractual obligations arising under this Agreement; and (ii) any representations, statements or tortuous act or omission (including negligence) arising under or in connection with this Agreement; (“Event of Default”). This Agreement does not prejudice your statutory rights.

    CORE Build shall have no liability to you in respect of any Event of Default unless you shall have served notice of the same upon CORE Build as soon as reasonably practicable after the date on which you became aware of the circumstances giving rise to an Event of Default or the date when you ought reasonably to have become so aware. CORE Build shall have 30 days from the date of such notice in which to remedy an Event of Default hereunder. 

    CORE Build shall not be liable and shall not otherwise be deemed to be in breach of this Agreement for any failure to perform (or delay in performing) any of its obligations hereunder caused by circumstances beyond its reasonable control. 

    CORE Build does not warrant that the Site will operate error-free or that the Site and its servers are free of computer viruses and other harmful elements. If your use of the Site or the Material results in the need for servicing or replacing equipment or data, CORE Build is not responsible for those costs. 

    The Site and Material are provided on an "as is" basis without any warranties of any kind. CORE Build and its suppliers, to the fullest extent permitted by law, disclaim all conditions and warranties, express or implied including any terms as to merchantability and fitness for particular purpose. CORE Build and its suppliers make no warranties about the accuracy, reliability, completeness, or timeliness of the material, services, software, text, graphics or links. In particular, CORE Build does not warrant that the use of the Material by you will not infringe third party rights. 

     

    LINKS TO AND FROM OTHER SITES

    The Site may contain links to third party websites. These links are provided solely as a convenience to you and not as an endorsement by CORE Build of the contents on such third-party websites. CORE Build is not responsible for the content of linked third party sites and does not make any representations regarding the content or accuracy of materials on such third-party websites. If you decide to access linked third-party websites, you do so at your own risk. Any disputes or questions relating to merchandise from linked sites or fulfilment or delivery thereof and its quality, suitability and fitness for purpose shall be directed to the vendors and you acknowledge that CORE Build and its affiliates, related or subsidiary companies shall have no responsibility, obligations or liability in relation to such merchandise. 

     

    DISCLAIMER OF CONSEQUENTIAL DAMAGES 

    In no event shall CORE Build, its suppliers, or any third parties mentioned at the Site be liable for any damages whatsoever (including, without limitation, incidental, special and consequential damages, lost profits, lost goodwill or damages resulting from lost data or business interruption) resulting from the use or inability to use the Site or arising from the use, repair, service or maintenance of any equipment, whether based on statute, contract, or any other legal cause and whether or not CORE Build is advised of the possibility of such damages. 

     

    YOUR OBLIGATIONS

    You agree that any information provided by you will be true, accurate, current and complete; and confirm that you are the authorised holder of any credit/debit card you may use on the Site; to notify us immediately of any changes to any information you have submitted to the Site; and to be available for delivery and to take delivery of any products ordered by you from the Site.

     

    PRODUCT DESCRIPTION

    Each product is sold subject to its individual product description which may set out additional specific terms and conditions related to that product including without limitation terms and conditions concerning estimated delivery times. CORE Build does not accept responsibility for inaccurate content and/or safety instructions, which are included on any products supplied. 

     

    UNAVAILABILITY OF GOODS

    In the event of unavailability of an ordered product, you will be informed as soon as possible by email. In this case, we reserve the right to split the order by delivering the available products and to provide the unavailable product when it becomes available.

     

    PLACING YOUR ORDER WITH CORE BUILD

    Any order made by you shall be deemed to constitute an offer to purchase. No contract shall exist between you and CORE Build for the sale by it to you of any product unless and until CORE Build accepts your order by email. That acceptance shall be deemed complete and shall be deemed to be effectively communicated to you at the time CORE Build sends the email to you (whether or not you receive that email). Any such contract will be deemed to have been concluded in Ireland and will be interpreted, construed and enforced in accordance with the Laws of Ireland. 

    While every effort is made to ensure the availability of products and to fulfil all orders, CORE Build cannot guarantee the availability of any product displayed on the Site. CORE Build reserves the right to discontinue the sale of any good or service listed on this Site at any time without notice. Promotional offers at CORE Build retail outlets may not always be available on the Site and promotional offers listed on the Site may not always be available at CORE Build. CORE Build cannot confirm the price or availability of a product until your order is received. Our goal is to maintain a completely accurate Site. In the event that price or other errors are discovered we will promptly correct them and the amended provision will apply. CORE Build reserves the right to change or amend prices or promotional offers at any time without notice.

     

    PRICES AND PAYMENT

    Prices are displayed in € euro and are valid in the Republic of Ireland only. Prices are inclusive of VAT at the current rates but do not include delivery charges. These will be notified to you and applied after you select your shipping method. Promotional prices (where the previous price is struck through) indicate that these prices were listed at the original price for at least 28 days prior to this reduction.

    CORE Build accepts VISA, MASTERCARD and payment through PAYPAL. CORE Build uses SSL to securely transmit your Credit Card information to our Merchant Acquirer. Customer Credit Card Information is not stored by CORE Build on our servers. SSL (Secure Socket Layers) is a method of transmitting information over a 128 bit encrypted link between two secure servers. CORE Build server is certified secure by Verisign.

     

    DELIVERY

    CORE Build will endeavour to have your product delivered within 3-5 working days. Working days are Monday to Friday excluding public holidays. Orders placed on Saturday/Sunday will be deemed as being placed on the following Monday. All goods are physically checked by our staff prior to dispatch. We regret that at present we cannot deliver on Bank Holidays or weekends. We are unable to accept orders for delivery from outside the Republic of Ireland or to islands surrounding the coast of Ireland.

    While CORE Build will endeavour to meet our delivery estimates, CORE Build cannot guarantee delivery within these time frames and we will not accept responsibility if your order is delivered outside the 3-5 day time frame. We would strongly recommend that you do not arrange for tradesmen to carry out work on your behalf until your order has actually been delivered.

    Title to the goods will only pass when delivery is acknowledged by a valid signature from a member of your household who is 18 years or over. 

     

    CORE Build  DELIVERY RATES TABLE

     
    Destination Order Types Delivery Rate including VAT Per 
           
    (CORE  Area 1)      
    County Dublin.  Parcel Orders less than €300 Inc VAT €7 Per Parcel
    County Dublin.  Pallet Orders less than €300 Inc VAT €30 Per Pallet Floor Space
    County Dublin. Orders greater than €300 Inc VAT Free Shipping Per Order
           
    (CORE Area 2)      
    Counties- Kildare, Wicklow, Meath. Parcel Orders Less than 20Kgs €7 Per Parcel
    Counties- Kildare, Wicklow, Meath. Pallet Orders less than €600 Inc VAT €85 Per Pallet Floor Space
    Counties- Kildare, Wicklow, Meath. Orders greater than €600 Inc VAT Free Shipping Per Order
           
    (CORE Area 3)      
    Nationwide (CORE Area 3) Orders Less than 20Kgs €7 Per Parcel
    Nationwide (CORE Area 3) Euro Pallet €85 Per Pallet Floor Space

     

     

     

     

     

     

    Notes

    • Product weights are based on a CORE volumetric weight calculation. 
    • Products over 1.2 metres in length are shipped on Euro pallets.  (Outside of County Dublin).
    • A single standard pallet floor space is 1200 x 800mm   (47 Inches x 32 Inches)  The Maximum Pallet Height is 1200mm. 
    • Longer product items like Copper Piping, Gutters, Fascia boards,  Timber, Sheeting, Composite Decking etc will require multiple pallets depending on the number of pallet floor spaces they occupy on the delivery truck.   
    • Pallet deliveries for CORE Area 3 will require that the customer have a forklift & driver available to offload their goods.
    • Please note that any pallets & packaging are part of your order and that we do not return to collect pallets of packaging.
    • Our CoreBuild.ie minimum online order is €25 Including VAT
    • Oversize goods such as  (Jumbo Tonne Bags of Soil & Aggregates)  can only be delivered to Areas 1 & 2 (Counties Dublin, Kildare, Wicklow, * Meath)  This is because these products require a CORE delivery Truck with a Hiab Crane system to unload the goods.

     

    TERMS & CONDITIONS OF DELIVERY

    CORE Builders Providers Limited (“CORE Build”) will endeavour to have your product delivered within 2-6 working days. Working days are Monday to Friday, excluding public holidays. Orders placed on Saturday/Sunday will be deemed as being placed on the following Monday. We regret that at present we cannot deliver on bank holidays or weekends. We are unable to accept orders for delivery from outside the Republic of Ireland or to Islands.

    While we will endeavour to meet our delivery estimates, we cannot guarantee delivery within these time frames and we will not accept responsibility if your order is delivered outside the 3-5 day time frame. We would strongly recommend that you do not arrange for tradesmen to carry out work on your behalf until your order has actually been delivered.

    Failure by CORE to deliver your order within the agreed time period shall not amount to a breach of this contract by CORE and you shall not be entitled to damages or other compensation or to cancel this contract by reason of such failure.

    CORE reserves the right to deliver in instalments. Each part delivery shall be deemed to constitute a separate contract, the fulfilment or non-fulfilment of which shall not affect any other part of the contract or the contract as a whole.

    Where any order involves more than one delivery and default is made on payment on the due date (either under this contract or any other contract made between CORE and you) CORE shall have the right to suspend all further deliveries until payment is made or to terminate the contract without prejudice to any existing claim.

    Title to the goods will only pass when delivery is acknowledged by a valid signature from a member of your household or company who is 18 years or over. 

    All goods are physically checked by CORE staff prior to dispatch. CORE must be notified within 24 hours of any loss or damage to the orders received.

     

    RETURNS AND REFUNDS

    Please note: If you are returning a faulty item within warranty with a receipt, then you may be entitled to a repair. If it cannot be repaired, you may be offered a replacement, and if it cannot be replaced, you may be offered a refund. With the nature of any faults, each case will be dealt with on an individual basis.

    To request a return of goods please email us at returns@corebuild.ie Please include a copy of your invoice and your contact details.  

     

    PALLETS & PACKAGING

    Please note that any pallets & packaging are part of your order and that we do not return to collect pallets of packaging.

     

    RETURNS AND REFUNDS

    If you have bought an item(s) online at corebuild.ie and would like to return it:

    You can return your item(s) to any of our stores with your actual receipt and credit/credit card used. You must have these items for a refund.

    Alternatively, if you received your online delivery from our ‘Independent Transport Company’, you can click here to get in touch with us and they will be issued with an 'Authorised Return Label' instructing them to collect the parcel from your address and return it to the CORE Build Online Store.

    Please note, when applicable, the ‘delivery charge’ will be refunded through the Online Store. You will only be refunded your ‘delivery cost’ if the return is as a result of our error. If you paid by PayPal, in this instance please contact our Online Store first so we can organise the return/refund.

    *CORE Build are happy to accept any ‘online product’ return as long as it is in its original condition and packaging is re-saleable within 30 days of purchase. Replacement products will be charged (including delivery) until the returned product has been received in a re-saleable condition. You will only be refunded your delivery cost if the return is as a result of our error (e.g., faulty product or incorrectly shipped). If we agree to provide you with a refund, we will instruct our Merchant Acquirer to credit your credit card account within 30 days of receipt of the returned product.  Your statutory rights are not affected.

    Please note: If you are returning a faulty item within warranty with a receipt, then you may be entitled to a repair. If it cannot be repaired you may be offered a replacement and if it cannot be replaced you may be offered a refund. With the nature of any faults, each case will be dealt with on an individual basis.

     

    SETTLING DISPUTES - ONLINE DISPUTE RESOLUTION

    We aim to ensure that our customers are completely satisfied with their purchase and service given by our customer service team. However, if for any reason you are unhappy, please contact our team by clicking on this link and we will aim to resolve the matter immediately. You can also submit your complaint to an online dispute resolution process operated by the European Commission by clicking on this link. This will take you the Online Dispute Resolution website which is an official website managed by the European Commission dedicated to helping consumers and traders resolve their disputes out-of-court.

     

    WEBSITE: CONDUCT

    You agree to abide by all applicable local, state, national and international laws and regulations and are solely responsible for all acts or omissions that occur under your usage, including the content of your transmissions through the website. All information, designs, drawings and other specifications provided on the website are the exclusive property of CORE Build. Any copying, transmission or re-transmission of the same requires the prior written approval of CORE Build.

     

    LIMITATION OF LIABILITY

    The aggregate liability of CORE Build to you for all claims arising from the use of the Site is limited to €63.49 and you acknowledge that this is a genuine pre-estimate of any loss you might suffer as a result of such a claim.

     

    INDEMNITY

    You agree to defend, indemnify, and hold harmless CORE Build, its officers, directors, employees and agents, from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, alleging or resulting whether directly or indirectly from your use of the Site or Material (including Software) or your breach of the terms of this Agreement. CORE Build shall provide notice to you promptly of any such claim, suit or preceding and shall assist you, at your expense in defending any such claim, suit or proceeding.

     

    Force Majeure

    CORE Build shall not be liable for any loss or damage caused by the non-performance or by delay in the performance of any of its obligations to you due to an Act of God, war, civil disturbance, government action, strike, lock-out or trade dispute (whether involving its own employees or those of any other person), difficulties in obtaining materials, breakdown in machinery, fire or accident or any other cause whatsoever beyond the control of the Company.  Should any such event occur the Company reserves the right to cancel or suspend the contract with the Customer without incurring any liability for any loss or damage thereby occasioned.

     

    Error in Pricing

    If an error is made and a product is listed at an incorrect price, CORE Build retains the right to refuse or cancel any orders placed at the incorrect price.

     

    OUR PRIVACY POLICY

    Your personal data will be processed in accordance with our Privacy Policy.

    This website uses cookies. See our Cookie Policy.

     

    GENERAL

    This Site is controlled and operated by CORE Build from its location in Ireland. CORE Build makes no representation that materials in the Site are appropriate or available for use in other locations. Those who choose to access the Site from other locations do so on their own initiative and are responsible for compliance with local laws.

    Any disputes, claims or proceedings arising out of or in any way relating to the Site shall be governed by the laws of Ireland. The Irish Courts shall have exclusive jurisdiction for the purpose of any proceedings arising out of or in any way relating to the Site. Without prejudice to the foregoing, CORE Build may seek provisional or protective relief in the courts of another State prior to during or after any substantive proceedings have been instituted in Ireland and CORE Build may bring enforcement proceedings in another state on foot of an Irish judgement.

    If any provision of this Agreement is found to be invalid by any court having competent jurisdiction the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement which shall remain in full force and effect.

    No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term.

    This agreement constitutes the entire agreement between you and CORE Build with respect to the use of the Site.

    CORE Build may at any time and without liability modify, suspend or discontinue the Site or any Materials (or any part or specification thereof), with or without notice for any valid technical, operational or commercial reasons.